Successful business needs some elements to be in without which a business can’t survive. When you start a business it needs some investment, tools and technology and the major part of the business that is the human resource. It includes all the employees working in different departments of the organization. Human resource is the most important part of every organization. With the passage of time the need of having more human resource is decreasing and this is just because of the reason that we are moving towards the e-business. E-business includes the online work and some organizations prefer to complete their work from some online sources so this has changed the hiring process.

Getting done your business by some outer source is in common practice at present and is due to the online facility given by internet web for being its part. If some part of the business is done by some online source, it will reduce the cost dramatically without compromising the quality and turnover. Recruitment procedure adds high costs to the businesses. The hiring and the training of the individuals for a certain job make the recruitment process hectic and time consuming. It is a costly procedure that leads to the wastage of the production factors and time resource as well. At that time, company needs to find a cost effective solution instead of recruiting and training the new employees. One alternative could be to get the company’s original workers’ willingness for extended job timings and work. If the workers show their consent to the management, it would be profitable for the company in all aspects i.e. the cost minimization, quality building, and standard stability. What if the workers do not show willingness? The company has to find another solution.

To shed down the load of extra work, management can hire a third party. Work can be assigned to any one, either to a physical company or the virtual one, depending upon the reliability in satisfaction of needs. Managed service provider is the name used for third party providing service. The managed service provider serves various companies at a time and manages their work properly in addition to earn income. They charge the served companies on the basis of monthly schedules. Their income is based on the tasks assigned by different companies in order to provide the service to them

Managed services provider majorly provides IT related services like technical assistance for any business, maintenance of their old data and making their backups, providence of full fledge security protection for their computer systems, designing and maintaining their websites, designing their logos for different products, server management, maintenance of customer's records, who have visited the website and found any query regarding any product, and lots of other IT related assistance.

Having enough expertise in the related area, these service providers are becoming the IT departments of some companies, as this leads the companies to minimize the costs of making its own IT department. Hence companies hired them as their IT department to mange whole IT needs efficiently.

There are many pros of having managed service providers and one of the most important benefit is that the companies who can’t afford or have the time and space constraints to have some new setup for the IT department they usually get the benefit of it. Then this is very cost effective process. This can provide all sort of solutions related to IT department.

From the above benefits it is shown that this is a good concept for all type of businesses, either any company follows it or not, and it seems to have growth in near future.